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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Noar

February 19, 2025

5  out of  5
rating by Ken Noar
"I have been a client of Gary Elliot’s State Farm agency for about a year. I am very impressed with everyone at this agency including Gary Elliot himself. Everyone is so knowledgeable and helpful whenever I call with questions. I just finished up a complicated claim with State Farm and Gary Elliot’s agency people were a tremendous help to me. I highly recommend this agency for auto and homeowners insurance."
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Warrenda Roberson

February 11, 2025

5  out of  5
rating by Warrenda Roberson
"The services was outstanding. Lori was great. She supply us what we needed. Thanks Lori."
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Christopher Sanford

January 16, 2025

5  out of  5
rating by Christopher Sanford
"Lori Kenney reviewed all my insurance coverage, answered all my questions, and left me feeling comfortable that I had the right coverage for home and auto -- and that I could count on State Farm to help me if the need arose."
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Vanessa Marijosius

January 16, 2025

5  out of  5
rating by Vanessa Marijosius
"We have been a client of Gary Elliott's State Farm Agency for years. They are always responsive and have gone out of their way to help us when we've had to file a claim. The are truly our trusted advisors when it comes to all of our insurance needs. We couldn't be happier and highly recommend them!!"
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Betsy Conger West

September 24, 2024

5  out of  5
rating by Betsy Conger West
"Gary Elliott and his team who serve their clients through State Farm Insurance are absolutely the best team to work with! They each always represent the company as well as the needs of their clients in the most professional ways and in the most timely manner. I would recommend them to anyone who needs the servers they offer!"
We responded:
"Thank you so much for your kind words, Betsy! We truly appreciate your feedback and are thrilled to hear about your positive insurance experience with our team here at Gary Elliot State Farm. Our goal is always to provide the best service possible, and it's wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out!"
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Kay J

September 6, 2024

1  out of  5
rating by Kay J
"I moved here about two years ago, drive only about 2,000 miles a year. The did not give me the safe driver discount and won't until I have had the policy for at least three years with no traffic violations or accidents. And on top of that, they raised my insurance more than $300. I am pretty angry, and I will try to find someone who really cares about their clients instead of money. It is called GREED!"
We responded:
"Kay, I’m sorry to hear about your recent frustrations however this situation is based on a range of factors that we don't control directly. An accident with your previous insurer prevented State Farm from allowing the discount. It’s a underwriting decision, not our agency. If you have any other concerns or need further clarification, please reach out to us directly. We value your feedback and want to ensure that all our clients feel heard and supported. "
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Carl Ingraham

September 3, 2024

5  out of  5
rating by Carl Ingraham
"My parents had State Farm for over forty years and the service I receive from State Farm explains why. Gary Elliott State Farm provides outsanding service and value. I could purchase insurance at a cheaper rate, but I would get what I pay for. With State Farm I get a worldclass customer experience. Thank You Gary and team. Thank you State Farm!"
We responded:
"We appreciate the support, Carl! Thank you so much for taking the time to share your positive insurance experience with us. We look forward to serving you for many more years to come!"
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Wiley Barnard

August 7, 2024

5  out of  5
rating by Wiley Barnard
"The entire staff is always available and offer very supportive customer service! The agency does a wonderful job and I trust them with my policy needs! Good Folks to work with."
We responded:
"Thank you so much for the support, Wiley! Our whole State Farm team appreciates your kind words!"
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Kimberly Lemasters

June 22, 2024

5  out of  5
rating by Kimberly Lemasters
"Always helpful. I appreciate their team explaining all my insurance options. They are great about having an actual person help you instead of a completely automated system like so many places are today."
We responded:
"Kimberly, thank you for the wonderful review! I am so happy my team was so helpful! "
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Lynn C. Evans

March 13, 2024

5  out of  5
rating by Lynn C. Evans
"My insurance agent of many years--always tries to do its best for me, and thinks up ways to keep money in my pocket."
We responded:
"Lynn, thank you for the wonderful review! We are always here when you need us! "
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Teresa Edwards

February 14, 2024

1  out of  5
rating by Teresa Edwards
"Horrible service. I am so disappointed with this company. I’ve spent hours on the phone and my claim is still being processed."
We responded:
"Teresa, thank you so much for bringing this to our attention. Our team here at Gary Elliott agency sincerely apologizes for any inconvenience or frustration that you may have experienced from the State Farm claims department. As your local office we would always like to be your first contact so we can advise you on how to best navigate the claims process. Unfortunately, here at the local office level, we do not have direct access to the processing of your claim, however we are always available to our customers to ensure their claim is handled efficiently. We would be happy to help you get your claim problems resolved so please call us directly at our Chapel Hill office. "
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Don Plettenberg

December 12, 2023

5  out of  5
rating by Don Plettenberg
"Gary Elliott has been our insurance agent for several of our rental properties and has done a fine job We would recommend him highly>"
We responded:
"Don, thank you so much for the wonderful review! "
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John Siedlecki

November 7, 2023

5  out of  5
rating by John Siedlecki
"My overall experience with this office has been absolutely stellar from their responsiveness to their follow up. Well executed service Great friendly team superb communicators."
We responded:
"John, thank you so much for the wonderful review! "
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Ellen Longman

July 19, 2023

5  out of  5
rating by Ellen Longman
"This office is extremely helpful and on top of it. I have reccomended them to my recently re-located friends."
We responded:
"Ellen, thank you for the great review! And for recommending us to friends! "
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Manuel Daniels

January 20, 2022

5  out of  5
rating by Manuel Daniels
"they are the best and dependable always fast response when you email them"
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samantha woodward

August 3, 2020

3  out of  5
rating by samantha woodward
"Eh."
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Darwin G

March 9, 2020

5  out of  5
rating by Darwin G
"Extremely helpful! Especially Valentina"
We responded:
"Thank you Darwin! We look forward to a long and happy relationship. Thank you for your business!"
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Travis Toliver

February 28, 2020

5  out of  5
rating by Travis Toliver
"I have been with StateFarm for several years now, and their staff is always on top of it. Anytime you have questions about your policies, they are very transparent and insightful. Adding or taking away car policies has always been quick and painless. Kristin and Gary have both been very helpful since I joined the StateFarm train 👌. I appreciate the quality service."
We responded:
"Travis, thank you for taking the time to leave us a review. We're glad we could help you with your insurance need, we truthy appreciate your business and look forward to being your insurance provider for years to come."
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Garth Molyneux

October 24, 2019

5  out of  5
rating by Garth Molyneux
"Very helpful staff."
We responded:
"Garth, thank you for taking the time to leave your feedback. we're glad we could help you with your insurance. we appreciate your business and look forward to being your agent for many years to come."
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Vanessa Franco

April 17, 2019

5  out of  5
rating by Vanessa Franco
"Thanks to Valentina Ramirez that works at this office for her guidance in home owners insurance and fast service. I called around different agencies and this one gave me a good price. Thanks!"
We responded:
"Vane, thank you for such a nice response regarding Valentina. It's nice to hear from the customers when you are doing a good job. I have shared your comment with her and thank you for sharing your opinion, from all of us Gary, Valentina, Kristin and Jami thank you for your business."
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Emily Oates

September 20, 2018

5  out of  5
rating by Emily Oates
"As a first time home buyer, I was so grateful for how easy Kristin made the insurance process!"
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Andrea Shaw

September 19, 2018

5  out of  5
rating by Andrea Shaw
"Gary, I just wanted to say that when I called to find out what my situation might be if this force of nature (Hurricane Florence) left her mark on me, you were wonderful. When I asked what I should do and your answer was, “You have my cell number?” everything in me relaxed. That’s a big part of why I keep my insurance local. You understand that. Plus, as usual, you immediately had all my property info in front of you. Kristin does the same. It’s wonderful."
We responded:
"Thank you for such an incredible compliment. We strive hard because we care and I'm glad it shows. From all of us, Gary, Kristin, Jami and Valentina, Thank you for your business!!!"
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lori holle

July 20, 2018

5  out of  5
rating by lori holle
"We have had our insurance policies with Gary Elliott for over seven years now. The people that work in this office are awesome. They are very helpful and always get back with you right away. I highly recommend this office for all of your insurance needs."
We responded:
"Thank you for your very kind response Lori. It is very nice when customers let us know we're doing a good job. I appreciate you and your business with my agency and with State Farm. Thanks again!"
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Zach Arble

March 3, 2018

5  out of  5
rating by Zach Arble
"Been using Gary for years. Never had a problem. I've shopped the rates around and they are competitive. He has good, efficient people working for him. Solid office."
We responded:
"Thank you Zach! We look forward to a long and happy relationship. Thank you for your business!"